Florida International University - Office of the Controller Main Web Page
Florida International University Main Web PageOffice of the Controller - Accounting and Reporting Services
Office of Finance & Administration Home PageOffice of the Controller Home PageAbout UsController's Office Organizational ChartDepartmentsNewsFormsIndex
  Home
  About Us
  Organizational Chart
Departments
»
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  News
  Forms
  Index
  Contact Us
Controller's Office > Departments > Accounting and Reporting Services > Merchant Services

INTERNET LOCATIONS REQUIREMENTS AND INFORMATION
Cybersource Vendini Third Party
Set-up Time 6 - 8 Weeks 6 - 8 Weeks Varies
One Time Fee None $247.50 Varies
Monthly Fee $25.00 - Varies
Card Fees
  • Per Authorization fee: 0.03

  • American Express: under state contract, flat rate of 2.15% per transaction.

  • Visa/MasterCard/Discover rates vary based on the type of credit card from .70% to 3.25% + $0.04 per transaction

  • Chargebacks per case: $5.00
  • Per Ticket Price:
    $0.00 - $9.99 = $1.00
    $10.00 - $19.99 = $1.50
    $20.00 - $29.99 = $2.00
    $30.00 - $39.99 = $2.50
    $40.00 - Up = $3.00

  • Box Office - Payment Type:
    Credit Card = $0.35
    Cash/Check = $0.35
    Invoice = $0.35
    Voucher = $0.35
    Comp = $0.35
    Memberships: allow patrons to join programs = $1 per order
  • Varies
    The merchant forms, policy and procedure can be found on the Office of the Controller Website.
    Initial Set-up Requirements Complete & Submit:
    Merchant Application
    Approval:
    Privacy and Refund Policy: Based on the College/department's practices, however, requires approval from Office of Integrity and Compliance prior to posting on your website.
    Complete & Submit:
    Merchant Application
    Approval:
    Privacy and Refund Policy: Based on the College/department's practices, however, requires approval from Office of Integrity and Compliance prior to posting on your website.
    Complete & Submit:
    Merchant Application
    Approval:
    Privacy and Refund Policy: Based on the College/department's practices, however, requires approval from Office of Integrity and Compliance prior to posting on your website.
    Technology Requirements
    Bank of America Requirements
  • Approved privacy and refund policy listed on the website

  • Customer service number listed on website.
  • Approved privacy and refund policy listed on the website

  • Customer service number listed on website.
  • Schematic (Payment flow diagram) from the company.

  • Verification that the third party vendor is PCI DSS compliant. PCI Certificate is generally requested.

  • Approved privacy and refund policy listed on the website

  • Customer service number listed on website.
  • Employee Requirements
    Level II Background Check
    PCI DSS Training
    Employee Statement of Understanding
    Complete the following e-form to initiate the on-boarding process:
    Merchant Employee e-form
    Complete the following e-form to initiate the on-boarding process:
    Merchant Employee e-form
    Complete the following e-form to initiate the on-boarding process:
    Merchant Employee e-form
    Department Requirements
  • Designate and maintain a minimum of two journal contacts (Main & Back-Up). Departments are required to record the journal entry within 24 to 48 hours after the sale and/or refund has occurred.

  • Internet by CyberSource Business Edition Software, the training will be on-line. This is mainly for the IT person and financial person pulling reports call 1-866-501-7958.

  • Cybersource Demo

  • Completion of the Annual PCI DSS Merchant Questionnaire
  • Designate and maintain a minimum of two journal contacts (Main & Back-Up). Departments are required to record the journal entry within 24 to 48 hours after the sale and/or refund has occurred.

  • Provided by Vendini

  • Completion of the Annual PCI DSS Merchant Questionnaire
  • Designate and maintain a minimum of two journal contacts (Main & Back-Up). Departments are required to record the journal entry within 24 to 48 hours after the sale and/or refund has occurred.

  • Provided by the approved third-party.

  • Completion of the Annual PCI DSS Merchant Questionnaire
  • Office of the Controller