Training will be available online through our User Productivity Kit. The User Productivity Kit (UPK) is an excellent tool for on-demand training, documentation development and delivery. Open Lab sessions will be available beginning July 9, 2012. These sessions will provide users with a hands-on experience. Experts will be available during these sessions to assist you and answer any questions.
If you experience any problems using UPK player, please contact us.
NOTE: Once in the utility, click the "PLUS" sign adjacent to a main and sub topic within the "Outline" section (left column). Then select either "SEE IT", "TRY IT", "KNOW IT" or "PRINT-IT" / "DO IT" (upper right of screen) for the topic selected. Each of these options will progressively take the user from a hands off presentation in "SEE IT" mode to completely hands on in the "KNOW IT" mode. The "PRINT-IT" mode will print the exact steps you need to complete the task.
For additional information on the following areas:
Credit Card Reconciliation
FIU CHAT: Now you can communicate with our Training Staff via the FIUchat tool. For a list of our trainers click here.
THE CALL CENTER: For any transactions related to the PantherSoft Financials system please contact our Financials Systems and Reporting group during regular business hours at (305) 348-7200.